A mapping answers one question: when someone buys this in Shopify, what do they get here? Until a product is mapped, a paid order in your shop does nothing in your memberarea.
Create the first mapping
Open Settings, then Integrations. Open the row menu next to Shopify and choose Map a product. The wizard has three steps.
Step 1: the product
Search your Shopify products by name. Twenty-five products come back per search, so type enough of the name to narrow it down.
A product with several variants shows the switch All variants unlock the same access. Leave it on when every variant should unlock the same thing. Switch it off when "Basic" and "Pro" are variants of one product and should not give the same access, then tick the variants you want. Each ticked variant becomes its own row. A product with a single variant is always mapped as a whole.
Step 2: the access
This is the same picker you know from your products in Payments. Add courses, groups, hubs, forums, badges, calendars or single events. A type only appears here if that part of memberarea is switched on for your workspace.
A mapping with no access target at all is allowed, but it is almost always a mistake, so the list marks it with No access target.
If you mapped several variants at once, this step sets the access for the first one only. Set the access for the others afterwards, on the Shopify page.
Step 3: the rules
Four switches, all on by default:
| Switch | What it does |
|---|---|
| Revoke access on refund | A refund in Shopify takes the access back. |
| Revoke access on cancellation | A cancelled order takes the access back. |
| Create an account for buyers without one | A buyer who has no account gets one. |
| Send a welcome email with a password link | That new account is invited by email. |
The same step offers ready-made automations, for example tagging the Shopify customer when a member finishes a course. Tick the ones you want, and finishing the wizard creates them and switches them on. The same blueprints sit on the Automations tab of the Shopify page, so you can add them later too.
The rules are set per shop, not per mapping. Changing them in the wizard changes them for every mapping in that shop.
What happens behind the scenes
Each mapping gets its own product in your memberarea, carrying the name of the Shopify product. It is hidden, so it never appears in your own checkout or on a public product page. You will find it in Payments, then Catalog, then Products, where its internal name starts with "Shopify: ". It exists so your memberarea grants, takes back and records the access exactly as it does for a purchase made here. That is why a Shopify buyer appears in Payments, with an order and the access attached to it.
Leave that product where it is. Deleting it detaches the mapping.
Change or remove a mapping
The Mappings tab lists every row with its access targets.
To change what a buyer gets, open Payments, then Catalog, then Products, find the product for that mapping and edit its Access tab.
On the mapping row itself you have two actions. Pause stops new orders from unlocking anything without removing the row, and Activate switches it back on. Delete removes the mapping for good.
Removing a mapping stops future orders from unlocking anything. Members who already bought keep their access. Removing a mapping is not a way to take access away from existing buyers.