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Community

Give your members a place to post, ask and answer.

Setting up your community

Switch it on, name it, build the first forums and decide who gets in: the first decisions that shape everything after.

Areas and forums

Build the structure your conversations live in, decide who can see each forum, and what each status and type changes.

Managing community members

Give members and groups access to forums and badges, mute someone for a while, assign titles, and know which team role may do what.

Posts and the feed

Write posts, understand what decides the order members see, and what you can do with any post as an admin.

Discussions, Q&A and polls

How discussion threads, answers and votes work, how a question gets its accepted answer, and what each poll setting changes.

Scheduling and boosting posts

Write now and publish later, keep drafts for your team, and push the posts that matter higher in the feed.

Moderation: requests and reports

Approve what waits for review, decide who gets into a forum on request, handle what members report, and let the word blocklist catch the rest.

Points, levels and streaks

Reward participation with points and levels, and reward showing up with streaks.

Badges and badge rules

Create badges, group them, and let rules hand them out without you watching.

Member profiles and profile fields

Decide what members show about themselves, and how they appear next to every post.

Community settings

The eight tabs that decide how your community looks, what it rewards, what it sends and what it allows.

Direct messages and chat

Let members message each other one to one or in groups, decide who may create groups and what they may attach, and know where your team's view ends.

Community analytics

What each figure on the analytics page counts, how to read the charts and the leaderboard, and what to do about each reading.

What your members see in the community

The member side of the community, from the feed to the badge wall, what each part is for and what decides whether it appears.