Troubleshooting and FAQ

Common problems and fixes

Find the cause behind failed sign-ins, workspace access errors, missing menu items, plan limits and a paused workspace, and fix each one.

Email deliverability

Find out why a system email did not arrive: check whether it was sent, why it was skipped, and how your sender and own domain are set up.

Browser and performance tips

Which browsers work, what happens after an update or a lost connection, how error pages help support, and what to check when an upload stalls.

Contacting support

Find help for the page you are on, write to the MemberArea team from the admin, and learn what to include so your question gets solved fast.