Sales
Orders, customers, subscriptions and everything after the sale.
Viewing and creating orders
Find any order, see what was paid and refunded, record a payment that arrived outside the checkout, and create or import orders by hand.
Shipping physical orders
Track physical orders from paid to delivered, correct the delivery address and print the delivery note and the commercial invoice for customs.
Managing customers
See everyone who bought from you, with lifetime value, orders, subscriptions and refunds, and add or edit customer records by hand.
Cancelling, pausing and resuming subscriptions
Cancel a subscription now or at period end, pause billing until a set date, resume it, extend a trial, and import existing Stripe subscriptions.
What members see on their billing page
The billing page where members manage their subscriptions, pay open orders, download invoices and keep their billing details up to date.
Dunning and overdue payments
Send reminders for overdue invoices and failed subscription payments automatically or after your approval, and decide what happens after the final notice.
Refunds and credit notes
Refund a Stripe or PayPal payment in full or in part, and know what happens to the credit note, the buyer's access and your stock.
Withdrawals
How buyers declare a withdrawal through your online form, what they receive by email and how your team records each case.
Disputes and chargebacks
See card disputes from Stripe in memberarea, send your evidence before the deadline and know what a lost dispute changes.
Invoices and invoice numbering
Understand when memberarea issues an invoice, how the numbers are built and where you and your buyers download the PDF.