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Glossary of memberarea terms

The words this Help Center uses, and what each one means here.

In this article

Some of these words mean something specific in memberarea. This page is the reference for the rest of the Help Center.

The platform

Platform Everything you run on memberarea: the admin area, the member area, your content and your settings.

Workspace Your platform, as the account menu and the sign-in screens call it. One login can belong to several workspaces. Admins switch between them under Workspaces in the account menu, and Create a new workspace starts another one. See Creating your workspace.

Admin area Where you work. Reachable only by you and the people you invite as team members.

Member area Where your customers go after signing in. Carries your branding and your domain.

Feature A whole area of the platform that can be switched on or off, such as courses, community or payments. Sometimes called a component or a module. Switching one off hides it without deleting anything.

People

Member Someone who signs in to your member area. Your customer.

Team member Someone who signs in to your admin area. Your colleague. A different thing from a member, with its own list in settings.

Role A named set of permissions you assign to a team member. Decides which areas they can see and change.

Group A collection of members that carries access. Put someone in a group and they get everything that group can reach.

Contact Someone whose details you hold who is not necessarily a member yet, for example somebody you imported or added by hand.

Content

Hub A page you assemble from rows and elements. A group can use a hub as its start page.

Row A horizontal band on a hub. Holds one or more elements.

Element A single block inside a row: text, an image, a video, a course list, a countdown, a checklist. The pieces you build a hub from.

Course A structured set of lessons with progress tracking.

Module A group of lessons inside a course. The chapter level.

Lesson The page a member actually works through, holding video, text and downloads.

Area A section of your community that holds forums. Every forum sits in an area, and most communities get by with one.

Forum The place inside an area where posts live. A community usually has several, one per topic.

Selling

Product Something a member can buy. What it unlocks is up to you.

Variant A version of a product with its own SKU and stock, such as a size or a colour.

Price What a product costs and how often it is billed. A product can carry several, for example monthly and yearly.

Order A single purchase. Carries the payment, the customer and what was bought.

Subscription A recurring order. Keeps access alive as long as it is paid.

Checkout The pages a buyer moves through to pay.

Affiliate Someone who promotes your products for a commission.

Settings and structure

Business Another word for your workspace that appears in a few technical places. One business, one platform, one set of members.

Sample content Editable example areas, posts, events, courses, hubs and product drafts that the setup of a new workspace can create for you. Remove sample content deletes the samples you have not changed and leaves your own content alone.

Login domain The web address your members use to reach you.

Field A piece of information you store about a member beyond the built-in details.

Tag A label you attach to members to organise and filter them.

Integration A connection to another service, such as Stripe for payments or a shop system for orders.

Audit Log The record of who changed what in the admin area, with timestamps. You find it under Audit Log in Settings.

Last updated on October 20, 2026

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